Dental Practice Improvement Series – Does This Sound Like You? Part 1

I was recently brainstorming with a few colleagues about challenges and best practices when it comes to managing a dental practice.  Although all of them faced different challenges as business owners, generally speaking, I found those who purchased digital radiography were in the process of:

  • Upgrading/modernizing an existing dental practice
  • Setting up a new dental practice
  • Auditing their current practice workflows to uncover inefficiencies

After discussing theses scenarios in detail with my peers, I decided to put together a chart that focuses on each circumstance to help those who may be in a similar situation. To keep these articles a manageable length, I am sharing my thoughts in a three-part series. Here is more information about the first of the three scenarios:

Scenario 1 Upgrading/modernizing an existing dental practice
Symptoms being experienced
  • Long processing time to develop film x-rays is adding time to patient visits and minimizing the number of patients who can be seen during the day
  • Difficulty sharing files and images easily with referrals
  • Patient inquiries about film x-rays and their safety, including questions about why the office has chosen not to upgrade
  • Processing film is costly and time-consuming
  • New dental team members are trained in new technologies and unable to efficiently utilize out-of-date equipment.


Internal requirements to consider before upgrading:
  • What technology upgrades (if any) will need to be made internally to accommodate new digital radiography system? (e.g. Hardware and Software)
  • What does the upgrade entail? One system or various working together?
  • How will incorporating digital radiography change my current workflow?
Questions to ask when you are meeting with a provider:
  • Time to implement the technology–how long before our office is up and running?
  • What kind of technical support services do you provide?
  • What is the process for servicing products should something happen?
  • What kind of employee training do you offer to ensure a smooth transition from film to digital machines?
  • What types of warranties are available for your products?

I hope this information is helpful if you are in the process of upgrading your current dental practice.  I look forward to your comments and/or feedback.

Author: Carestream Dental Blog Administrator

Carestream Dental provides industry-leading imaging, CAD/CAM, software and practice management solutions for dental and oral health professionals. With more than 100 years of industry experience, Carestream Dental products are used by seven out of 10 practitioners globally and deliver more precise diagnoses, improved workflows and superior patient care. For more information visit