From hacking to inclement weather to server issues, there are a lot of unforeseen threats that can wreak havoc on your practice if you don’t have the right solutions in place. You have to worry about disruptions to your patient schedule, the security of your patient data and the potential hit to your reputation if “the unexpected” occurred.
We have the stories of three practitioners who have found significant peace of mind with a cloud solution for their practice management software.
In the case of Dr. Ogata, he was planning to transition to the cloud in just a few months when a server crash drastically moved up his timeline.
Server Crash Requires Emergency Intervention
“On Monday morning, my team informed me that our server was down. At first I attributed it to the weekend’s storm—but they were insistent that immediate action was needed, as the server wouldn’t boot up at all,” recalls Dr. Ogata. “So we were T-minus 5 minutes to patients, facing the dreaded ‘blue screen of death,’ and with no access to our OrthoTrac database. That’s when the panic struck, and I contacted my sales representative for information about OrthoTrac Cloud’s ‘emergency’ conversion process. Although we were already planning to upgrade to the Cloud in 2014, fate intervened, and it had now become priority #1 for Q4.”
Dr. McKeta was away at a conference when, back at his office, rainfall reached 500-year event levels. He wasn’t worried, though, because his cloud solution was already in place.
Dr. Nathan McKeta, of Mt. Pleasant, S.C., was well aware of the effect South Carolina weather could have on small businesses—especially their electronics. In addition to the flooding caused by the nation-wide weather system, hurricanes are a frequent concern on the coastline. “It’s nice to have that peace of mind to know that, no matter what was happening at my practice during, all of my information is safe. It’s one less thing to worry about when running a business.”
Fast access to patient images and information is why Dr. Fine first considered a cloud solution. But HIPAA-compliant protection of his patient data is an additional benefit he’s enjoying.
Are you considering a cloud solution? Or, if you’ve already transitioned to cloud, what benefits do you value the most?